Leveraging Tailored Video for "Just-In-Time" Training to Capture Knowledge and Build the Water Workforce with Vitendo Training Solutions' Joseph Blackman

In this Interview, we meet Joseph Blackman who is the Founder of Vitendo Solutions, a Training Solutions Provider based in Phoenix, Arizona. Additionally, Joseph is the host of the Public Works Podcast.

ONE-LINER:

"If you've ever been on YouTube to watch a video on how to operate or fix something that you own, that's what I come out and create for a city, for a utility, for a wastewater treatment plant."

Pitch/Reverse Pitch:

Don’t miss Joseph's Pitch for Vitendo Training Solutions, which you can find on the video from [10:18] to [19:19].

Discussion:

After the Pitch, we discuss:

• The democratization of knowledge and its importance in the public works industry.
• The use of video training to ensure consistent and effective onboarding and operations.
• The challenges and opportunities in creating relatable, engaging training content.

Insights:

At [21:21], Joseph also talks about his experiences with WaterPitch! The Water Startup Matching Extravaganza, saying, "One person told me this... what's more inclusive than allowing somebody who might not look like everybody who's sitting in that morning tailgate or in that office in that conference room to be able to empower themselves by learning about all these processes that are in a Vitendo portal and then being able to operate that way."

Advice:

At [1:03:25], Joseph shares his perspectives on the importance of networking and sales for entrepreneurs in the water sector, advising that "learning sales, networking, and being a good human" are more critical than simply trying to bid on government contracts without established relationships.